Manage Distributed Workforce

Multi-location agents + on-field sales force: calls syncing in real time

Track Personal Mobile Numbers

Install the mobile app on your field agent’s phone to track the previously untapped business communication. Track, hear and record conversations anytime, anywhere.

No Equipment Required

Save on space and money. Say goodbye to traditional heavy PBX equipment and have a single number on the cloud represent your inbound call center.

Instant Activation & Easy set up

With our plug-n-play setup, you can activate your cloud contact center literally within five minutes of receiving the number.Managing calls has never been this fast & easy!

Cost effective packages

We have designed a variety of cost effective packages for all types of business and we have kept it simple so that you don’t face any confusion in getting the premium access for those packages. You just have to select the packages that best fits your business and enjoy the cloud based telephony service.

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Boost your productivity by over 25%

Ivrbox provides unique call center features which saves
a lot of your bandwidth

Handle Large Call Volumes

Ensures smooth functioning of business with call center solution .Handles up to 50 calls concurrently.

Easy Call Routing

Reduce customer waiting time with smart call routing to the next available agent.Also direct calls to your personal mobile number

Call Center Analytics Dashboard

Monitor call center activity and draw business insights with a customizable daily and periodic dashboard of call performance and trends.

Call Monitoring, Whispering and Barging

Hear calls real time, share vital inputs with your agent on an on-going call remotely and take over a conversation to reduce caller churn and enhance experience

Easy CRM Integration

Integrate your toll free number with leading CRM softwares and automatically add customer data.

Call Center Solution Mobile App

Optimize the call center solution to exercise greater control and visibility over business calls. Track customers and hear recorded conversations.